Shipping policy

SHIPPING, LOCAL DELIVERY, PICKUP & RETURNS

At Londynn’s World, we work to process and deliver your order as quickly and carefully as possible. Please review the information below before completing your purchase.

ORDER PROCESSING

Please allow up to 1 business day (24 hours) for your order to be processed before shipment, local delivery, or pickup.

Processing times do not include:

Weekends
Federal holidays
Carrier holidays
Unexpected closures or delays

Orders are processed in the order they are received.

While some orders may be fulfilled the same day, same-day processing or shipment is not guaranteed.

Orders placed on weekends or holidays will begin processing on the next business day.

During major sales, product launches, holidays, or other high-volume periods, additional processing time may be required.

SHIPPING

Londynn’s World may ship orders using USPS, UPS, or another available shipping carrier depending on the destination, package size, service selected, and availability.

Standard domestic delivery typically takes approximately:

3–5 business days after your order has been processed and shipped.

Shipping estimates are provided as a general guide and are not guaranteed delivery dates.

Remote locations, severe weather, carrier delays, holidays, and other circumstances outside of our control may result in additional delivery time.

EXPEDITED SHIPPING

When available, expedited shipping options may be offered during checkout.

A 2-day shipping service refers to the carrier's estimated transit time after the order has been processed and handed over to the carrier.

Our standard processing period may still apply before an expedited order ships.

Choosing expedited shipping does not guarantee same-day order processing.

SHIPPING RATES

Shipping rates are calculated based on factors that may include:

Package weight
Package dimensions
Delivery location
Postal code
Shipping carrier
Shipping method selected

Your applicable shipping charge will be displayed during checkout before you complete payment.

LOCAL DELIVERY

Londynn’s World offers local delivery to eligible addresses within a 25-mile radius of our local service area.

If your address qualifies for local delivery, the option may be displayed during checkout.

Local delivery availability may depend on:

Your delivery address
Distance from our delivery area
Order volume
Delivery scheduling
Business hours
Weather or other unexpected circumstances

Please provide a complete and accurate delivery address, phone number, apartment or unit number, gate code, and any other information needed to successfully complete your delivery.

Customers are responsible for making sure someone is available to receive the order when necessary.

LOCAL DELIVERY RADIUS

Local delivery is currently limited to addresses within approximately 25 miles of our designated delivery area.

Addresses outside of our delivery radius will need to select an available shipping option.

Londynn’s World reserves the right to decline local delivery to an address when delivery cannot reasonably or safely be completed.

LOCAL PICKUP

Local pickup may be available for eligible orders.

If local pickup is available for your purchase, you may select it during checkout.

After placing your order, please wait until you receive confirmation that your order is ready for pickup before arriving.

Please do not arrive for pickup based only on your original order confirmation.

Pickup instructions, location details, and other information will be provided once your order is ready.

Customers may be asked to provide:

Order number
Name associated with the order
Order confirmation
Valid identification when appropriate

Orders must be picked up according to the instructions provided by Londynn’s World.

INTERNATIONAL SHIPPING

Londynn’s World may offer international shipping to select destinations.

International shipping rates vary depending on factors such as package weight, destination, and shipping service selected.

Please allow approximately:

1 business day for processing
and
5–10+ business days for international transit

depending on your country, location, customs processing, and carrier.

These estimates are not guaranteed.

CUSTOMS, DUTIES & IMPORT FEES

International orders may be subject to:

Customs duties
Import taxes
Brokerage fees
Government fees
Other charges imposed by the destination country

These charges are determined by local authorities and are not controlled by Londynn’s World.

The customer is responsible for any applicable customs duties, taxes, import charges, or other fees associated with an international order.

Londynn’s World cannot falsely declare an order as a gift or intentionally lower the declared value of merchandise to avoid customs charges.

ORDER TRACKING

Once an eligible shipped order has been processed, you will receive a shipping confirmation containing available tracking information.

Please allow up to 24 hours after receiving your tracking number for the carrier's tracking system to update.

Tracking activity may not appear immediately after a shipping label has been created.

A shipping confirmation means your order has entered the fulfillment or carrier process. Carrier delivery estimates may change after the shipment is in transit.

INCORRECT SHIPPING INFORMATION

Customers are responsible for reviewing and providing accurate shipping information during checkout.

This includes:

Full name
Street address
Apartment or unit number
City
State
ZIP or postal code
Phone number when requested

Londynn’s World is not responsible for delivery issues caused by incorrect, incomplete, or outdated information provided by the customer.

If an order is returned to us because of an incorrect or incomplete address, the customer may be required to pay additional shipping or delivery charges before the order can be sent again.

Please contact us as soon as possible if you notice an error in your shipping information.

We cannot guarantee that an address can be changed once an order has entered processing or shipment.

LOST, STOLEN OR DELAYED PACKAGES

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside of Londynn’s World’s direct control.

If tracking information shows your order as delivered but you cannot locate it, we recommend:

Checking around your delivery location
Checking with household members
Checking with neighbors when appropriate
Checking with your apartment, leasing office, or mailroom
Contacting the shipping carrier

Londynn’s World is not responsible for packages that are confirmed as delivered by the carrier and are subsequently lost or stolen, except where otherwise required by applicable law.

If your package appears to have been lost while still in carrier transit, please contact us and the shipping carrier so the situation can be reviewed.

DAMAGED OR DEFECTIVE ITEMS

If you receive an item that is damaged, defective, or in unusable condition, you must contact Londynn’s World within 24 hours of receiving your order.

Please send:

Your full name
Order number
Description of the issue
Clear photographs showing the damage or defect

to:

HELLO@LONDYNNSWORLD.COM

Damage occurring after an item has been delivered as a result of wear, use, improper handling, alteration, washing, or other customer-related damage does not qualify for return, exchange, or store credit.

RETURNS & STORE CREDIT

ALL APPROVED REFUNDS FROM LONDYNN’S WORLD ARE ISSUED AS STORE CREDIT ONLY.

We do not provide approved refunds back to the original payment method unless otherwise required by applicable law.

Depending on product availability and the circumstances of your approved return, you may be offered:

An exchange
Replacement merchandise
Londynn’s World store credit

Submitting a return request does not automatically guarantee approval.

All returns must meet the requirements of our Return & Store Credit Policy.

HOW TO REQUEST A RETURN

Do not send merchandise back without receiving authorization and return instructions from Londynn’s World.

To request a return, email:

HELLO@LONDYNNSWORLD.COM

Please include:

Your full name
Order number
Item being returned
Reason for the return
Photos when reporting damage or defects

If your return is approved, we will provide instructions regarding the next steps.

RETURN PROCESSING TIME

Once an approved returned item has been received and inspected, please allow approximately 3–5 business days for the return to be processed.

You will receive an email notification once your return has been completed and any applicable exchange or store credit has been issued.

Because approved refunds are issued as Londynn’s World store credit, there is normally no bank processing period associated with receiving your credit.

NON-REFUNDABLE SHIPPING & DELIVERY FEES

Original:

Shipping charges
Expedited shipping charges
Local delivery charges
Redelivery charges
Other fulfillment-related service fees

are non-refundable and are not included in store credit, except where otherwise required by applicable law or expressly approved by Londynn’s World.